Privacy Policy

# Privacy Policy

**Last Updated:** 6 August 2026

## Privacy Policy for Rakle Entertainment

At **Rakle Entertainment**, we are committed to protecting your privacy and ensuring your personal information is handled safely, securely, and transparently.

This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR).

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# 1. Who We Are

Rakle Entertainment provides professional entertainment services including:

* Mobile DJ Services
* Children’s Parties
* Teen Parties
* Weddings
* Corporate Events
* Private Events
* Event Entertainment

If you have any questions regarding this Privacy Policy, please contact us:

**Email:** [info@rakleentertainment.co.uk](mailto:info@rakleentertainment.co.uk)

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# 2. Information We Collect

When you contact us or make a booking we may collect:

### Personal Information

* Full Name
* Email Address
* Telephone Number
* Event Address
* Billing Address
* Event Date
* Event Time
* Venue Information
* Special Requests
* Music Preferences

### Booking Information

* Services Booked
* Booking Fee Paid
* Remaining Balance
* Optional Extras Selected

### Technical Information

When you visit our website we may automatically collect:

* IP Address
* Browser Type
* Device Information
* Pages Visited
* Cookies
* Website Usage Data

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# 3. How We Use Your Information

We use your information to:

* Process bookings
* Confirm your event
* Contact you about your booking
* Process payments
* Provide customer support
* Improve our services
* Prevent fraud
* Meet legal obligations
* Send updates relating to your booking

If you opt in, we may occasionally send promotional offers or news about our services.

You can unsubscribe at any time.

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# 4. Payment Information

Booking fees and payments are processed securely through trusted payment providers.

Rakle Entertainment does **not** store your full payment card details.

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# 5. Cookies

Our website uses cookies to:

* Remember your preferences
* Improve website performance
* Analyse visitor behaviour
* Enhance your browsing experience

You can disable cookies through your browser settings.

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# 6. Sharing Your Information

We never sell your personal information.

We may share information with trusted third parties only when necessary, including:

* Payment Providers
* Website Hosting Providers
* Booking Software
* Email Providers
* DJs assigned to your event
* Legal authorities where required by law

All third parties are required to keep your information secure.

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# 7. How Long We Keep Your Data

We only keep your information for as long as necessary.

Typically:

* Booking information – up to 7 years (for tax and accounting purposes)
* Contact enquiries – up to 24 months
* Marketing subscriptions – until you unsubscribe

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# 8. Security

We take appropriate security measures to protect your personal information, including:

* Secure website hosting
* SSL encryption
* Password protected systems
* Restricted staff access
* Regular software updates

Although we work hard to protect your information, no online transmission can be guaranteed to be completely secure.

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# 9. Your Rights

Under UK GDPR you have the right to:

* Access your personal data
* Correct inaccurate information
* Request deletion of your information
* Restrict processing
* Object to processing
* Withdraw consent
* Request a copy of your data (Data Portability)

To exercise your rights, please contact us.

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# 10. Children’s Privacy

Many of our events involve children.

Bookings must be made by a parent, guardian, or responsible adult aged 18 or over.

We do not knowingly collect personal information directly from children.

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# 11. Marketing

If you choose to receive marketing communications, we may send information about:

* New DJ Packages
* Seasonal Offers
* Children’s Party Promotions
* Wedding Entertainment Packages
* Competitions
* Special Discounts

You can opt out at any time by clicking the unsubscribe link in our emails or by contacting us.

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# 12. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices of those websites.

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# 13. Changes to this Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on our website.

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## Contact Us

If you have any questions about this Privacy Policy or how we use your personal information, please contact:

**Rakle Entertainment**

**Email:** [info@djrakle.site](mailto:info@djrakle.site)

**Websites:**

* https://rakleworks.co.uk
* https://djrakle.site

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## Data Protection Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

**ICO Website:** https://ico.org.uk

© 2026 Rakle Entertainment. All Rights Reserved.